1. Educational Purpose The information provided in this course is for educational purposes only and should not be considered medical advice. The content is intended to teach participants self-care techniques that may help relieve chronic pain. However, it is not a substitute for professional medical advice, diagnosis, or treatment. Participants are strongly encouraged to consult with their healthcare provider before attempting any of the exercises or treatments discussed in the course.
2. Assumption of Risk By enrolling in this course, you acknowledge that participation in any form of physical exercise or treatment involves inherent risks. You voluntarily assume all risks associated with the exercises, techniques, and treatments described in the course, including the risk of injury. Dr. Hélène Bertrand, her affiliates, and instructors shall not be responsible for any injuries or adverse effects experienced during or after participating in the course.
3. Limitation of Liability In no event shall Dr. Hélène Bertrand or any of her affiliates, employees, or agents be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to, physical injury, pain, suffering, emotional distress, or similar issues arising out of or related to participation in the course. The use of any information provided in this course is solely at your own risk.
4. No Guarantees While the techniques and methods taught in this course have been effective for many individuals, no guarantees are made regarding individual results. The effectiveness of the treatments may vary from person to person, and we do not guarantee complete pain relief or any specific outcome.
5. Refund Policy If you are not satisfied with the course, you may request a full refund within the first 15 days after the course begins. Refund requests must be made in writing via email to [insert contact email]. After this 15-day period, no refunds will be issued, and all payments are non-refundable.
6. Privacy and Confidentiality Any personal information shared by participants during the course, including during group sessions or individual consultations, will remain confidential. We will not share or disclose any personal information to third parties without explicit consent. However, we cannot guarantee the confidentiality of information shared by participants in group settings (e.g., during Zoom meetings), so we encourage you to be mindful of what you share in such environments.
7. Intellectual Property All materials provided in the course, including but not limited to videos, worksheets, exercises, and presentations, are the intellectual property of Dr. Hélène Bertrand. These materials are intended for personal use only. Any reproduction, distribution, or unauthorized use of the course materials is prohibited without the express written permission of Dr. Bertrand.
8. Code of Conduct Participants are expected to engage respectfully in all course activities, including group discussions, Q&A sessions, and online interactions. Any form of harassment, inappropriate behavior, or disruption of the learning environment will result in immediate removal from the course without refund.
9. Modifications to the Course Dr. Hélène Bertrand reserves the right to modify or cancel any course content, schedule, or instructor without prior notice. In the event of a major course modification or cancellation, participants will be notified, and any potential adjustments to the refund policy will be communicated.
10. Medical Emergency If at any point during the course you experience severe pain or a medical emergency, stop any activity immediately and seek medical attention. This course is not designed to handle medical emergencies, and neither Dr. Hélène Bertrand nor her team can provide urgent medical assistance.